If you wish to return or exchange an article you can do this within seven days. contact us by email saying you wish to return an article. We will contact you.
The costs and responsibility are for your account.
The return and exchange of an article is only possible when the article:
— is in undamaged state,
– is not worn and/or used,
– includes the original and undamaged packaging.
FRENCHONISTA reserves the right to refuse returned items.
If you wish to exchange an article please notify FRENCHONISTA within seven days after receipt by sending us an email. To make the process go as quick as possible record the following information onto the email:
– that you wish to exchange an article,
– product description,
– the article for which you wish to exchange,
– customer number.
Once we have received the article you want to exchange and we have checked it we will send you the new article.
Email address: firstname.lastname@example.org